Have you ever wondered to yourself, what are the people who are using AdvancedMD EHR saying about the software solution? Well, we went through real AdvancedMD reviews to give you a rundown of everything you need to know about the software.
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About AdvancedMD
AdvancedMD provides clinics and doctors with a comprehensive electronic health record that can allow them to conduct work at the practice in an automated and smooth way, using tools to ensure seamless experiences and on-the-point patient information.
Using AdvancedMD, you can maintain up-to-date information about your patients, and connect the software with other medical billing solutions to maintain both the clinical side of your operations as well as the financial side. AdvancedMD is portable and remote.
Some of the stand-out features of AdvancedMD include online prescribes, telemedicine, improved workflow, customizable charts, and an easy-to-use patient portal.
AdvancedMD Reviews From Real Businesses
Here are the best and the not-so-best things about the software gathered from AdvancedMD reviews all over the internet.
The Pros
Here are all of the superb benefits you can get when you invest in AdvancedMD EHR.
Efficient Billing System
One of the biggest pros of using AdvancedMD as mentioned by reviewers is the fact that it has an excellent billing system available. The billing system can take over much of the work of doing insurance claims processing and various other billing tasks effectively.
A specific feature that received a lot of praise was the claim scrubbing tool, which allows practices to conveniently cater to errors in billing quickly and effectively to avoid rejections in the long run. It is also automated to take make things more smooth and efficient.
Quick Customer Service
Another great aspect mentioned repeatedly throughout AdvancedMD reviews is the fact that the software has an available and dedicated customer service tool. This allows users to quickly reach out to the team in case of issues and handle them without much delay.
Some reviewers event went on to say the staff attitude is what prompted them to invest in the software and continue using it, but ultimately the customer service seems to be extremely quick to respond even if there are a few users in the practice.
User-Friendly Software
Moving on, a lot of reviewers mentioned that they love how easy to use the software is. It allows users to make administrative tasks smooth and efficient. It is also easy to tailor to the needs of the patient, the physician, and the practice itself.
Administrative staff can maintain schedules, navigate through the software very easily, and at the same time, clinical staff can also document patient data in the most accurate way possible while still saving on time to readily attend to the very necessary patient care.
The Cons
Here are the drawbacks and issues you may face while using AdvancedMD EHR.
Slow Speeds
Some of the issues mentioned by users who invested in AdvancedMD included the fact that since it is a cloud-based EHR, it has a tendency to slow down at times. This can become a bit of an issue when there are prolonged delays that can make the entire system go down.
It is possible the slow speeds had more to do with local internet connectivity rather than the speed of the EHR itself, as pointed out by some of the reviewers who had been in contact with the customer service team.
Training and Set-Up Might Take Time
While AdvancedMD is excellent software, an inconvenience some users pointed out was the fact that it takes time and effort to get the hang of the software. There is a bit of a learning curve, and even though the training is provided, it may still be a difficult phase for some new practices that are not used to a detailed and lengthy learning process.
However, most users also pointed out that once they got the hang of things, the work was worth it as they got to enjoy the excellent features of the software.
Integration May Cause Issues
According to some of the reviewers, there may be some issues integrating third-party software into AdvancedMD in an efficient way. One reviewer stated an integration had to be planned for months to make it smooth and efficient.
Is AdvancedMD the Right Fit For Me?
After reading through all the information that we have gathered for you from AdvancedMD reviews, you must be wondering – is this software the right EHR to invest in? At the end of the day, we cannot make a recommendation for you without knowing important details about the workflow style, number of users, and type of practice that you run.
By comparing features to your ideal EHR, and requesting a demo, you can get a better feel for whether or not AdvancedMD is the right software solution for you.
